This Website, Site, App or Web App including any online or native mobile application which contain a link to this Agreement (thereto referred to as, “App”) is owned and operated by Landmarq Road (Pty) Ltd, Registration number: 2019/261399/07 (thereto referred to as , “Landmarq Road”, “We”, “Us”, or “Our”)

Your use of this App implies that you have read, agree to, and accept the following privacy policy (“Privacy Policy”) and terms and conditions (“Terms of Use“). And by your use of the App, you signify your agreement to be bound by the Privacy Policy and the Terms of Use, which ar incorporated by reference herein.

These Terms of Use govern the purchase of furniture or other items (thereto referred to as, “Products”, “Items”, or “Furniture”) sold on the App and Services, such as a, delivery, installation, or pick-up (“Services”) by a visitor, consumer, subscriber or purchaser (hereinafter referred to as “You” or “Your”) of such Products or Services from Us. Notwithstanding anything to the contrary in these Terms of Use, if a an agreement is entered into in writing and signed by both parties covering the purchase of the Products or Services, the terms and conditions of such agreement will prevail to the extent such terms and conditions are inconsistent with these Terms of Use.

AMENDMENTS TO THESE TERMS AND CONDITIONS

We reserve the right to change, modify or remove content from the App without prior notice for any reason. We may modify these Terms of Use and the Privacy Policy at any time and at Our sole discretion and such modifications shall be effective immediately upon posting new modified policies, terms and conditions on the App. Your use of the App following any changes to the Terms of Use or Privacy Policy will constitute Your acceptance of such changes. Inspection on any changes from time to time will be the user’s responsibility, as continued use of the site signifies acceptance of any changed terms and conditions of use.

USER ELIGIBILITY; USER ACCOUNT; CONTACT INFORMATION.

Landmarq Road values its customers and respects their privacy, see the Privacy Policy. The Privacy Policy describes Our practices in connection with information that We collect through Our App. You are solely responsible for the activity that occurs on Your account, and You are solely responsible for keeping Your account password secure. You be must be at least 18 years of age and legally competent to use the App and enter into this Agreement. By using the App You represent that You are of such age. By using this site and creating an account, You agree to accept responsibility for all activities that occur under Your account. Landmarq Road reserves the right to refuse service, terminate accounts, remove, or edit content, or cancel orders at Our sole discretion if there is seen to be malicious intent through the use of an account.

DISCLAIMERS

We undertake to ensure compliance with the applicable legislation including the Consumer Protection Act, 2008 and the Electronic Communications and Transactions Act, 2002 the Consumer Protection Act 68 of 2008 in relation to any products sold by Us to You via the Site; and Sections 43(5) and 43(6) of the Electronic Communications and Transactions Act in relation to Our payment systems being sufficiently secure. Neither Landmarq Road nor any of its agents, representatives or employees shall be liable for any damage, loss or liability of any nature arising from the use or inability to use Our App or the Services or content provided from and through the App. Your use of the App and the data is thus at Your own risk. Furthermore, We make no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this App is free from errors or omissions or that the service will be 100% uninterrupted and error free. Should You find errors or omissions please Contact Us to report such findings.

Any views or statements made or expressed on the App are not necessarily the views of Landmarq Road, its directors, employees and/or agents.

In addition to the disclaimers contained elsewhere in these Terms of Use, We also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of Your computer system, computer network, hardware or software in any way. You accept all risk and accept that your computer security is your own responsibility.

Landmarq Road shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from Your use of, or reliance upon the App or the content contained in the App, or Your inability to use the App, and/or unlawful activity on the App and/or any linked third party website.

You hereby indemnify Us against any loss, claim or damage which may be suffered by You or any third party arising in any way from Your use of the App and/or any linked third-party website.

You may not cede, assign or delegate Your rights and obligations in terms of these Terms and Conditions to any third party.

Any failure on the part of Landmarq Road to enforce any right in terms hereof shall not constitute a waiver of that right.

If any term or condition contained herein is declared invalid, the remaining terms and conditions shall remain in full force and effect.

No variation, addition, deletion, or agreed cancellation of the Terms of Use will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

SERVICE RULES AND LIMITATIONS

You agree not to engage in any of the following prohibited activities in connection with the App: (i) copying, distributing, or disclosing any part of the App in any medium, (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the App in a manner that sends more request messages to Our servers than a human can reasonably produce in the same period of time; (iii) transmitting unsolicited email; (iv) attempting to interfere with or compromise the system integrity or security or decipher any transmissions to or from the servers running the App; (iv) taking any action that imposes, or may impose at Our sole discretion an unreasonable or disproportionately large load on Our infrastructure or that could impair the proper operation of the App; (v) uploading invalid or harmful data through the App; (vi) impersonating another person or otherwise misrepresenting Your affiliation with a person or entity, committing fraud, hiding or attempting to hide Your identity; (vii) bypassing any measures We may use to prevent or restrict access to the App, or (viii) decompiling or otherwise attempting to obtain the source code of the App.

We reserve the right to monitor, to the full extent allowed by law, Your use of the App to provide guidance and assistance in the use of the App and to monitor Your conformance with these Terms of Use. You acknowledge and hereby consent to such monitoring. We reserve the right to permanently or temporarily terminate Your access to and use of the App if, in Our reasonable belief, You have violated the usage limitations set forth in these Terms of Use. Upon termination of Your access to the App for any reason, You will continue to be bound by these Terms of Use which, by their nature including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

LIMITED LICENCE

The information (the “Content”) provided to You by Us in connection with the App is Our property and/or proprietary to Us. We hereby grant You a limited, non-exclusive, non-transferable, and non-sublicensable right and license, solely for Your personal and / or internal business use to use the App and the Services provided thereon. You may not duplicate, copy, resell, license, display, publish or otherwise redistribute any portion of the Content or create derivative works from any materials or content accessible on the App. Nothing contained herein shall be construed as conferring to You, by implication or otherwise, any license or right under any copyright, patent, trademark, or other proprietary right of ours. The Content may be provided to Us by third-parties, by governmental and/or regulatory agencies. And while We take commercially reasonable steps to verify the validity of such data, We make no representation or warranty with respect to the accuracy, currency or completeness of such third-party data. By using the App, you consent to us obtaining this information from third parties to the full extent permitted by law.

THIRD PARTY LINKS

The App may contain links to third-party websites, advertisers, Services, special offers, or other events or activities that are not owned or controlled by Us. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or Services. If You access a third-party website from the App, You do so at Your own risk, and You understand that these Terms of Use and the Privacy Policy do not apply to Your use of such sites. You expressly relieve Us from any and all liability arising from Your use of any third-party website, service, or content. Additionally, Your dealings with or participation in promotions of advertisers found on the App, including payment and delivery of goods, and any other terms (such as warranties) are solely between You and such third parties. You agree that We shall not be responsible for any loss or damage of any sort relating to Your dealings with such third parties.

TRADEMARKS

Landmarq Road and all their respective assets are either trademarks or registered trademarks of Landmarq Road in South Africa. These assets may not be used in connection with any product or service that is not Landmarq Road’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Landmarq Road.

APPLICABLE LAW

This App is hosted, controlled, and operated from the Republic of South Africa and is therefore governed by South African law. You submit to the jurisdiction of the relevant South African court to adjudicate any dispute that may arise. Prevailing South African law will govern these Conditions of Use and any dispute of any sort that might arise between the user and Landmarq Road.

DISPUTES

Any dispute relating in any way to Landmarq Road or to products purchased shall be submitted to confidential arbitration by law. To the extent that You have in any manner violated or threatened to violate Landmarq Road’s intellectual property rights, Landmarq Road may seek other appropriate relief in the appropriate court within South Africa, and You consent to jurisdiction of such courts. The arbitrator, who shall be a member having at least 5 years of relevant experience of the Arbitration Foundation of South Africa, shall make a decision. The arbitrator’s award shall be binding and may be made an order of court. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

You may post reviews, comments, and other content and communications; submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to any third parties and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the content. Landmarq Road reserves the right (but not the obligation) to remove or edit such content in its discretion. If You post content or submit material, and unless We indicate otherwise, You grant Us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. Landmarq Road has the right but not the obligation to monitor and edit or remove any activity or content. Landmarq Road takes no responsibility and assumes no liability for any content posted by You or any third party.

PRICES

The prices displayed on this site are quoted in South African Rands inclusive of Value Added Tax (“VAT”) and are valid and effective only in South Africa. Products and prices displayed on the App may vary from time to time and are subject to change and availability. Landmarq Road shall take all reasonable efforts to accurately indicate prices displayed on products and shall in no way be held responsible for any errors or misstatements emanating from the App. Should products be erroneously offered at incorrect prices Landmarq Road will not be obliged to sell products at such incorrect prices, but shall refund monies paid by the customer, should the customer not wish to proceed with the purchase at the correct price. Note: All discount offers exclude “Promo” or “Sale” Items, unless otherwise specified.

ORDERING PRODUCTS OR SERVICES

Detailed selected Products and Services will be available on the App, or if a custom order placed outside of the App, will be detailed in an order confirmation email.

In addition to selecting Products and/or Services, consent to several steps, including: (i) providing certain personal details, such as Your name, phone number, and address; (ii) providing payment information to Our third-party payment processor (the “Payment Processor”), such as a billing information for an account with a financial institution or a credit card that You provide (Your “Billing Account”) for the purpose of processing of any payments to Us that You authorize,; (iii) consenting to share certain personally identifiable information with third party websites, Services, or applications for the purposes of fulfilling the order.

A contract of sale between You and Landmarq Road only comes into effect once You , You have fully completed the online checkout process for the products in Your shopping cart (“cart”), and Your payment has been authorised and received into Our bank account (or Your custom order has been confirmed over mail and funds have been received into Our bank account). Our acceptance of Your order will only take place once payment for Your order has been received. We will send a confirmation email that Your payment has been received. This communication will serve as Our acceptance of Your offer to purchase Our product/s, binding You to the Terms of Use, including but not limited to early termination/cancellation policies, and all Billing and Payment Policies.

Custom orders are made especially for You. Thus, Your confirmed order becomes binding as the production of custom orders to Your specifications (colour, size, material etc) begins immediately. Therefore, custom orders cannot be cancelled, changed, returned or refunded at any time and will be subject to Our Early Termination / Cancellation policy should You wish to cancel, change, return or refund at any time post a confirmed order. In the unlikely event of a defect or poor workmanship please see our Product Returns, Refunds and Exchanges Policy.

We shall not be obliged to supply the product to You unless We have accepted Your order (by issuing a Confirmation of receipt of Payment email). Unless expressly stating that We accept Your order, an email, letter, fax or other acknowledgement of Your Order by Us is purely for information purposes and does not constitute the confirmation of a contract of sale. In that acknowledgement, We may give You an order reference number and details of the Products You have ordered. We may in Our discretion refuse to accept an order from You for any reason, including unavailability of supplies.

We reserve the right, for purposes of suspected fraud, to refuse to accept or process payment on any order, and/or to cancel any sale concluded between You and Us, in whole or in part.

We make every effort to ensure that the information We provide is correct. However, We cannot be held responsible for any form of misprint or defect. Details of Your order should be checked and confirmed by You when Your order is placed (Landmarq Road will not be held responsible for any incorrect orders placed).

COLOURS AND VARIATIONS

The colours of Our products shown on the App may look different on Your computer compared with the colour of the actual product. This is because different computers display colours differently depending on the type of screen (LCD, Plasma, Desktop, Laptop, Tablet, cell phone, mobile, computer screen etc.) as well as the variant in colour of the actual product under different lighting conditions or types of light (Incandescent bulbs, Halogen bulbs, Light emitting diodes (LEDs), Compact fluorescent lamps (CFLs), Linear fluorescent lamps, High intensity discharge (HID) bulbs, Sunlight, etc). Landmarq Road cannot be held responsible for any mistakes in ordering Items whose actual colour is different from that appearing on the App as viewed on Your screen. Samples may be requested, however while every effort is made to ensure that the product You buy, including but not limited to, timber, fabric, stone, steel and leather products, corresponds as closely as possible to the sample shown on Our App or to a physical sample (if requested), slight differences may occur. We regret that no responsibility can be accepted for variations which add to the unique characteristics of Our products. Natural products due to the nature of the product may have natural markings, cracks and/or colour variations, these are characteristics of a natural product and not a sign of damage of defect. The dye lots may vary and colour variations may occur due to multiple hides required to make up some products, marks, tick bite scars, scratches, stretch marks and scuff marks may occur, these are characteristic of natural products and are therefore not defects. The colour, texture and composition of fabric may vary from that of the swatch or the products displayed in store or on Our website due to dye lot variations and upholstery processes.

FEES & CHARGES

The applicable fees and charges for the Products and Services are posted on the App during the Products ordering process.

BILLING AND PAYMENT

You agree to pay all fees and expenses set forth in Your order confirmation in accordance with these Terms of Use. We use a Payment Processor to bill You through Your Billing Account. You acknowledge and agree that any Billing Account and related billing and payment information that You provide may be shared by Us with companies who work on Our behalf, such as Our Payment Processor, solely for the purposes of, processing payment to Us The processing of payments will be subject to the Terms and Conditions and Privacy Policies of the Payment Processor in addition to these Terms of Use. We are not responsible for any error by the Payment Processor. You agree to pay Us, through the Payment Processor, for all amounts provided at the prices then in effect in accordance with the applicable payment terms.

You authorize Us, through the Payment Processor, to charge Your chosen Billing Account. You agree to make payment using that selected Billing Account.

The terms of Your payment will be based on Your Billing Account and may be determined by agreements between You and the financial institution, credit card issuer or other provider of Your chosen Billing Account. If We, through the Payment Processor, do not receive payment from You, You agree to pay all amounts due on Your Account upon demand, subject to any Late Payment Fees (defined below).

DELIVERY AND PICK-UP

These delivery terms apply to deliveries within the borders of South Africa. Please see International Shipping policy for international orders.

We shall fulfil Your order via Our courier partners or Our delivery network. Within Gauteng, if delivery or collection by Our own delivery network, a flat fee shall be charged, unless the value is over the defined amount for free shipping, we reserve the right to change or update this value without prior notice..
Deliveries outside of Gauteng will be fulfilled by a courier partner and the delivery fee will be dependent on the area and quoted on per order.

Specific delivery times may not be able to be made or agreed to at the time of order. However, You will be contacted by Our delivery team before Your delivery to ensure availability and access. Should You wish to change any of Your delivery instructions, please discuss this with Your consultant.

For deliveries made by our own network within Gauteng On delivery, a one to three-person crew will arrive and deliver Your order to the room of Your choice, provided there is safe or acceptable access. It is Your responsibility to clear pathways and remove ornaments and other objects that might get in the way. We are not responsible for any form of breakage or damage on delivery. Unfortunately our team does not do installations unless this has been communicated, quoted on and accepted in advance.. We are not responsible for removing Furniture, if there is Furniture which needs to be moved prior to Our Furniture arriving. Please ensure this has been handled by You. Should there be delays due to this, additional charges may be incurred and will be determined in Our sole and absolute discretion. Our delivery crews are instructed to not attempt delivery where damages may occur. Unfortunately, they cannot remove doors or windows, or reconnect electrical equipment. Dimensions of the product are available on the App, You must ensure that the place of delivery is accessible; that the product delivered can fit into lifts, staircases or through doors. No products will be hoisted over balconies or through windows. Should hoisting be required, the customer will arrange this at their own cost. The customer accepts the risk of all damages that may result due to this. The customer will be charged for additional delivery costs due to failed deliveries, access problems and/or failure to adhere to the appointment time for the delivery/collection.

Custom orders which are not part of our catalogue may take up to 8-12 weeks to be manufactured, upon which We will communicate and confirm a desired delivery date.

Reasonable endeavours will be made to deliver the product on the arranged time and date. We shall aim to let You know if We are unable to meet Our estimated delivery date, but, to the extent permitted by

law, We shall not be liable to You for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

We will deliver the Products at the address specified by You and on the mutually agreed date confirmed via electronic communications or phone call. You grant Us permission to enter and access Your premises for the purposes of delivering and assembly and picking up the Products and will provide Us with all necessary or desired assistance in connection with such access. You, or an adult (at least 18 years of age) on Your behalf, must be present to sign for and acknowledge the delivery of any Products and the condition of such Products once it is assembled (if applicable) and placed in Your residence. This signature confirms that You have received Your Products delivery from Us, have inspected the Products and acknowledge that the condition of such Products upon delivery and assembly (if applicable) is acceptable to you. We will have no liability for damages resulting from any delay in delivery of the Products or as a result of or in connection with the delivery of such Products.

ADDITIONAL DELIVERY FEE

If, through no fault of Our own, an additional delivery must be arranged because the delivery cannot be made, due to an inability to contact You, gain access to the address specified by You, or if delivery is delayed through Your unreasonable refusal to accept delivery or if You do not accept delivery, then We may (without affecting any other right or remedy available to Us) do either or both of the following; charge You for Our reasonable storage fee, return fees and other costs reasonably incurred by Us, Charge an additional delivery fee which will be due and charged to Your Billing Account. Visit Our FAQ or refer to the Our Delivery Guide for more information.

NO ASSIGNMENT

These Terms of Use, and Your rights and obligations under these Terms of Use, may not be assigned by You in whole or in part, and no portion of the Products may be subleased to any third party, any attempted assignment or sublease in violation of the foregoing will be null and void.

DISCLAIMER OF GUARANTEE/WARRANTIES

In the unlikely event of a defect or poor workmanship We provide a guarantee (set out below). However, proof of purchase is required for the terms of the guarantee to apply.

The Guarantee will come into effect once validation on the default has been carried out. All valid claims are subject to Our discretion. A claim may be carried out either by request of photographs and description of the issue or on-site inspection. In the event that there is a default, We will provide free repair or replacement of any faulty component or full replacement of an item if repair is not an option in compliance with the applicable laws.

We will only be liable to honour a guarantee if: The defect existed at the time of delivery and manifested during the guarantee period; The defect did not arise due to normal wear and tear or misuse/abuse by You; The product concerned is used for the purpose intended and in a domestic environment.; You duly complied with the care instructions and maintenance; You provide the original invoice; The product is assembled by Us or by You in accordance with Our specifications.

Natural Products Policy:

– Guarantee for a period of 1 year from date of delivery/collection.
– Guarantees are in respect of frame and workmanship. Should the original product be altered in any way, or due to negligence the guarantee will be void.
– Please note: Natural products due to the nature of the product may have natural markings, cracks and/or colour variations, these are characteristics of a natural product and not a sign of damage of defect. Dye lots may vary resulting in slight colour variations. Scratch marks, stretch marks, brand marks, scuff marks and tick bite marks are characteristics of natural full-grain leather and are often visible. These are not defects but are considered to add character to the leather.
– Products may also vary to the images available online based on this nature and is not a sign of a defective product.
– Some products are not sealed and therefore care needs to be taken during day to day use.

Upholstered Furniture:

– Guarantee for a period of 2 years from date of delivery/collection.
– Guarantees are in respect of the frame and craftsmanship. The guarantee does not extend to the fabric or leather used to furnish the product, as this is subject to wear and tear associated with use as usage and treatment in the customer’s environment and is beyond Our control.

Steel:

– Guarantee for a period of 2 years from date of delivery/collection.
– Guarantees are in respect of the material defects, frame, and workmanship.
– Some products may have markings, scratches, holes, and/or dents, these are part of the characteristics of Our handmade Items and not a sign of a defective product.

All other Furniture (excluding accessories):

– Guarantee for a period of 1 year from date of delivery/collection.
– Guarantees are in respect of material defects or workmanship.

Guarantees do not apply to: Defects or damage arising from negligence, abuse or misuse, including (but not limited to) improper maintenance – referred to as ‘dressing’, exposure to water, direct sunlight, coastal air, chemicals, accidents, any use for which the product was not designed nor does it cover ordinary wear and tear; failure to comply with Our care instructions or specifications. Extreme use is considered damaged caused by more than normal wear and tear this includes: Solvent spills, Ink, Paint, Body fluids (human or animal), Improper cleaning techniques, Placing Furniture outdoors in direct sunlight or close proximity to an open heat source (heaters, fire places, barbeque stands, underfloor heating), Sitting on arms and backs of the sofas.

CARE INSTRUCTIONS AND MAINTENANCE

Care instructions and maintenance advice regarding the use and application of products are provided for products.

Please read Our Care Instructions which are available on the App.

PRODUCT RETURNS, REFUNDS AND EXCHANGES

We take care ensuring all Products designed and created by Landmarq Road are subject to stringent quality control standards.

Returns, Refunds and Exchange requests will be processed in the following circumstances (refunds or exchanges do not apply to any special-order/custom Products) Unfortunately certain types of items cannot be returned, like custom products (such as special orders or custom items) or sale items. Please get in touch if you have questions or concerns about your specific item.

In the unlikely event of a defect or poor workmanship We provide a guarantee. Goods may be exchanged or refunded within 7 days. Delivery fees will not be refunded and a collection fee will be applicable if there is no physical defect or fault with the product and the refund is based on a change of mind purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@landmarqroad.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Any Product on Sale, or Item Purchased that is on display in Our showroom as viewed by the customer, is sold to the customer in the specific condition in which it is and the customer agrees to accept the relevant product in that condition and no exchanges, returns or refunds are given to these Products.

CONTACT AND COMMUNICATIONSE

You agree that We, or Our authorized third party service providers on Our behalf, may contact You using any telephone number(s) or email addresses that You have provided to Us, or that You provide in the future, or that is obtained from another source. You further agree that if You gave Us contact information in Your application, or if You later provide or provided contact information, or if contact information for You is obtained from another source, We may contact You regarding Your account, notwithstanding the fact that there is a possibility that a third party may see the communication. You represent that any contact information You have provided or will provide is Your contact information. You may cancel this consent by providing Us with notice in writing. We reserve the right to access, read, preserve, record, and disclose any information or communications via phone, email, or text message as We reasonably believe is necessary to: satisfy any applicable law, enforce these Terms, , respond to user support requests; or protect Our, Our users’ or the public’s rights, Products or safety.

PRODUCT RETURNS, REFUNDS AND EXCHANGES

We take care ensuring all Products designed and created by Landmarq Road are subject to stringent quality control standards.

Returns, Refunds and Exchange requests will be processed in the following circumstances (refunds or exchanges do not apply to any special-order/custom Products) Unfortunately certain types of items cannot be returned, like custom products (such as special orders or custom items) or sale items. Please get in touch if you have questions or concerns about your specific item.

In the unlikely event of a defect or poor workmanship We provide a guarantee. Goods may be exchanged or refunded within 7 days. Delivery fees will not be refunded and a collection fee will be applicable if there is no physical defect or fault with the product and the refund is based on a change of mind purchase.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@landmarqroad.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Any Product on Sale, or Item Purchased that is on display in Our showroom as viewed by the customer, is sold to the customer in the specific condition in which it is and the customer agrees to accept the relevant product in that condition and no exchanges, returns or refunds are given to these Products.

CONTACT AND COMMUNICATIONSE

You agree that We, or Our authorized third party service providers on Our behalf, may contact You using any telephone number(s) or email addresses that You have provided to Us, or that You provide in the future, or that is obtained from another source. You further agree that if You gave Us contact information in Your application, or if You later provide or provided contact information, or if contact information for You is obtained from another source, We may contact You regarding Your account, notwithstanding the fact that there is a possibility that a third party may see the communication. You represent that any contact information You have provided or will provide is Your contact information. You may cancel this consent by providing Us with notice in writing. We reserve the right to access, read, preserve, record, and disclose any information or communications via phone, email, or text message as We reasonably believe is necessary to: satisfy any applicable law, enforce these Terms, , respond to user support requests; or protect Our, Our users’ or the public’s rights, Products or safety.

COOKIE NOTICE

We use “cookies” when You visit Our App. It is a technology that enables Us to operate an efficient service and track the patterns of behaviour of You to the Website. There are four main types of cookies – here’s how and why we use them; (i) Site functionality cookies – these cookies allow You to navigate the App and use Our features, such as “Add to Cart”; (ii) Site analytics cookies – these cookies allow Us to measure and analyse how You use the App, to improve both its functionality and Your shopping experience; (iii) Customer preference cookies – when You are browsing or shopping on the App these cookies will remember Your preferences (like Your language or location), so We can make Your shopping experience as seamless as possible, and more personal to You; (iv) Targeting or advertising cookies – these cookies are used to deliver marketing and advertising materials that are relevant to You. They also limit the number of times that You see an ad and help Us measure the effectiveness of Our marketing campaigns.

By using Our App, You agree to Us placing these sorts of cookies on Your device and accessing them when You visit the App in the future. If You want to delete any cookies that are already on Your device, the “help” section in Your browser should provide instructions on how to locate the file or directory that stores cookies. You may also be able to modify Your browser settings to require Your permission each time a site attempts to set a cookie. However, Our App relies on cookies to enable certain functionality. If You choose to disable cookies, some of the services available on Our App may not work properly.

Notwithstanding any other provision, we may also engage a third party service provider who may combine Your information with information from others; and may place or recognize a unique cookie on Your browser for the purpose of identifying users and delivering to them interest-based content and
advertisements.